HELP DESK

LectureQuiz AI Support

Answers for setup, permissions, usage limits and bug reports.

How do I start a lecture session?

Open the lecture tab, click the LectureQuiz AI extension, then choose the start session control. Processing begins only after you start.

Why is audio permission required?

The extension needs permission to capture audio from the lecture tab so the backend can transcribe recent content and create quiz questions.

What if transcription fails?

Check your connection, confirm the lecture tab is playing audio, and restart the session. If it keeps failing, send a bug report.

Why might questions take time?

LectureQuiz AI needs enough recent lecture content to transcribe and turn into a useful multiple-choice question.

How do I stop a session?

Use the stop session control in the extension, close the session, or revoke browser permissions.

How do usage limits work?

Included AI lecture minutes may be limited to keep the service reliable and sustainable. The extension or backend may show remaining minutes.

How do optional rewarded unlocks work?

When available, you may choose to watch a supported rewarded-ad experience for additional minutes. The backend must verify completion before minutes are granted.

How do I request deletion of data?

Email support with enough detail to identify your installation or account. We may need to verify the request before deleting applicable data.

How do I report a bug?

Email what happened, your browser version, extension version, and any safe screenshots that do not expose private lecture content.